HHN Senior Care ACO

ACO NAME AND LOCATION

agilon health Coastal ACO, Inc.
d/b/a HHN Senior Care ACO
440 Polaris Parkway, Suite 550
Westerville, OH 43082

ACO PRIMARY CONTACT

Eric Becker, ACO Executive
[email protected]
562-256-3800

ACO HOURS OF OPERATION

5 am – 2 pm HST

PARTICIPANTS AND PREFERRED PROVIDERS

There are no joint ventures between HHN Senior Care ACO and any of its Participating Providers or Preferred Providers and Facilities.

• PARTICIPATING PROVIDERS
• PREFERRED PROVIDERS AND FACILITIES – There aren’t any preferred providers at this time.

CLINICAL AND ADMINISTRATIVE LEADERS

• ACO Executive: Eric Becker, agilon health
• ACO Head of Operations: Quenyona Patterson, agilon health
• Chief Compliance Officer: Kimberly Busenbark, Wilems Resource Group
• Chief Technology Officer: Girish Venkatachaliah, agilon health
• Finance Director: Kenny Bellendir, agilon health
• Chief Legal Officer: Denise Zamore, agilon health
• Quality Improvement Leader: Adina Guthrie, agilon health
• Medical Director: Robin Matsukawa, MD, Castle Medical Center
• Medical Director: Amy Rhine, MD, HHN

GOVERNING BODY

• Ryan Ashlock, Chair, Voting Member, Adventist Health Castle, 25%
• Nick Johnson, Voting Member, Adventist Health Castle, 25%
• Kate Saavedra, Voting Member, Adventist Health Castle, 25%
• Mike Demand, Voting Member, SVP Market Operations of agilon health, 5%
• Eric Becker, Voting Member, Vice President of ACO REACH of agilon health, 5%
• Kenny Bellendir, Voting Member, SVP Finance of agilon health, 5%
• Naomi Numazu, Consumer Advocate, Voting Member, Retired, 5%
• Glenn Chung, Medicare Beneficiary, Voting Member, Retired, 5%

SHARED SAVINGS AND LOSSES RESULTS

AMOUNT OF SHARED SAVINGS/LOSSES:

• First Agreement Period
  • Performance Year 2022: $5,391,634.45

SHARED SAVINGS DISTRIBUTION:

• First Agreement Period
  • Performance Year 2022
    • Portion of Shared Savings invested in infrastructure, redesigned care processes, and other resources necessary to improve outcomes and reduce Medicare costs for Beneficiaries: 61%
    • Portion of Shared Savings Distribution of Participant Providers and Preferred Providers: 39%

QUALITY PERFORMANCE RESULTS

2022 QUALITY PERFORMANCE RESULTS:

Quality performance results are based on Medicare claims submitted for items and services furnished to ACO Beneficiaries.

• Overall Quality Score: 100%
• Risk-Standardized, All-Condition Readmission Rate (ACR): 15.00
• Risk-Standardized, All-Caused Unplanned Admissions for Patients with Multiple Chronic Conditions (UAMCC): 24.45
• Timely Follow-Up After Acute Exacerbations of Chronic Conditions (TFU): 68.00

CAHPS for ACO Survey Measures	Reported Performance  Rate	Current Year Mean Performance Rate (REACH ACOs)
Getting Timely Appts, Care, & Information	84.64	81.97
How Well Providers Communicate	93.37	93.10
Care Coordination	82.45	84.70
Shared Decision Making	57.43	61.56
Patient Rating for Provider	92.79	91.74
Courteous & Helpful Office Staff	91.63	91.10
Health Promotion & Education	67.83	61.84
Stewardship of Patient Resources	12.18	24.96

For previous years’ Financial and Quality Performance Results, please visit: data.cms.gov.

D0107_REACHPubDiscTempv2_IA 03/21/2024